Answers to the most frequently asked questions.
Very simple ! Simply click on the β Add to cart β button from the page of the product you wish to order, and finally click on the β Proceed to payment β button.
We accept all payments by VISA, Master Card, American Express and Paypal credit cards.
Perfectly! The safety of our customers is a top priority . For this, all payments are secured by our partners Stripe and Paypal.
All our orders are shipped within 1 to 2 business days , Monday to Friday. For purely indicative purposes, delivery times are 2 to 5 working days .
For any problems upon receipt of your package, we offer you the possibility of easily returning your products to our premises. For more information, please see our Returns and Refunds Policy .
To make a return, contact us by email at bonjour@adorable-france.com by inserting β [RETURN] β in the subject of the email.
All our products are guaranteed in the event of a malfunction upon receipt.
To benefit from your warranty if your product does not work correctly or is damaged upon receipt, contact us by email at bonjour@adorable-france.com by inserting β [RETURN] β in the subject of the email.
You can contact us 24/7 by writing to us from our β Contact β section.
Our 100% French support team will respond to you within 2 hours of your request , Monday to Friday from 9:00 a.m. to 6:00 p.m., or within 24 hours maximum outside these hours.